5 steps to do a PPI claim: File a Complaint to Your Lender

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File a Complaint to Your Lender

If you realize that you have wrongly sold a PPI or this is not suitable for your situation, you should launch a complaint with your policy provider. Start by writing to them, provide adequate information about the policy and why you think that it was wrongly sold. Your lender should respond within 8 weeks to confirm whether your complaint was rectified or request for more time to look into the issue.

 
 
 
 

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