Check your loan paperwork to determine the cost of your payment protection insurance (PPI) that should be included in your loan statement. If the PPI is not included in the loan statement, contact the companies involved for clarification. You should be in a position to claim your PPI even after you have completely repaid your loan or mortgage. Note that, if your PPI was sold with your mortgage, personal loan or mortgage, it may have been included in your monthly loan repayments.